Quote it once
Every proposal is a fixed price with a written scope. If we mis-estimated the work, that is our problem, not a change order.
How a one-man bookcase job turned into a six-thousand-square-foot millwork shop in Detroit.
Owner and lead joiner. Twenty-six years in the trade, the first nine of them hanging doors and running base for a commercial trim crew in Warren.
William started Oak & Ember in 2009 after a general contractor cancelled a kitchen two days before install and left a homeowner in Rosedale Park with a room full of boxes and no doors. He finished the job himself over three weekends. The referrals from that one favour kept him busy for a year, and by 2012 he had leased the first bay on Nash Street.
He still writes every estimate personally, still measures the majority of jobs, and still refuses to quote a price he cannot hold. If you call the number on this website during shop hours, there is a good chance he is the one who answers it.
A set of hard maple bookcases for a house on Outer Drive, built in a two-bay garage with a borrowed jointer.
1,400 square feet, two employees, and the first real dust collection system.
Bringing spraying in-house cut lead times by eleven days and ended the era of finishing kitchens in customers’ garages.
Panel processing became repeatable to a third of a millimetre. Hand work moved to where it belongs: fitting, scribing, and detail.
A five-office fit-out in Ferndale opened a second line of work: reception casework, slat walls and conference joinery.
A dedicated bench and knife library for reproducing historic Detroit trim profiles, now used on roughly one job in five.
Six thousand square feet, eleven benches, two install crews, and a calendar that still books six to nine weeks out.
Every proposal is a fixed price with a written scope. If we mis-estimated the work, that is our problem, not a change order.
No white-labelled boxes from a catalogue plant. Panels, doors, drawers and finish all happen at 2634 Nash Street.
We book fewer jobs than we could so the schedule stays true. A held date is worth more than a cheap number.
Drop cloths, dust extraction, shoe covers, and a swept floor at the end of every install day. Non-negotiable.
Anyone can show you a pretty door front. The parts you cannot see are where a cabinet either lasts thirty years or starts sagging in five.

Estimating, site measures, shop drawings and the final walkthrough on every project.
Panel processing, door machining, assembly and dovetail work across eleven benches.
Colour matching, sample panels, sealing and topcoats in the filtered spray booth.
Scribing, hanging, adjusting and punch-list work in your house or office.
Elevations, plan views and hardware schedules, drawn before a single sheet is cut.
Scheduling, deliveries, invoicing and the phone when the shop is loud.
Most conversations start with a photo and a rough measurement. Send those over and we’ll come back with a realistic range the same week — before anyone books a site visit.